Customer Satisfaction Survey

Customer Satisfaction Survey

At AETL, your opinion counts.

Please take a moment to tell us about your experience with us.

Name (optional)

Company Name and Address

Which of the following best describes your organization?

Other

Which of the laboratory centers do you deal with primarily?

Which of the following words would you use to describe our laboratory services?

How well do our analytical services meet your needs?

Which of the following is the most important factor for you when choosing a laboratory provider?

How responsive have we been to your queries or concerns?

How long have you been a customer of our company?

How likely are you to use our services again?

How likely is it that you would recommend AETL to a friend or colleague?

Please rate from 0 (Not at all likely) to 10 (Extremely likely)

Do you have any other comments, questions, or concerns?